Privacy Policy for Aldborough Hatch Cleaners
At Aldborough Hatch Cleaners, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.
Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Name
- Contact details, including telephone number and email address
- Home address
- Payment information
- Items submitted for cleaning
Non-Personal Information
We also collect non-personal information to improve our services, such as:
- Usage data
- Customer preferences
- Feedback and survey responses
How We Use Your Information
Providing Services
Your information is used to provide and manage our cleaning services effectively. This includes scheduling pickups, delivering cleaned items, and processing payments.
Improving Our Services
We analyze collected data to enhance the quality of our services, develop new offerings, and better understand customer needs.
Legal Obligations
In certain circumstances, we may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and logistics companies. These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purposes.
Legal Requirements
Aldborough Hatch Cleaners may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
Security Measures
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure data storage practices.
Data Retention
Your personal information is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights
Access and Update Your Information
You have the right to access and update your personal information. If you wish to correct or delete any information we hold about you, please contact us using the methods outlined below.
Opt-Out Options
You can opt-out of receiving promotional communications from us at any time. Please follow the unsubscribe instructions included in our emails or contact us directly to manage your communication preferences.
Changes to This Privacy Policy
Aldborough Hatch Cleaners reserves the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
By using our services, you acknowledge that you have read and understood this Privacy Policy.
